Frequently Asked Questions
Everything you need to know about our sustainable essentials.
Where does Baserange ship?
We offer worldwide shipping. Delivery times and costs vary depending on the destination, with express options available for most international regions.
What is your return policy?
You can return items within 14 days of receipt. Products must be in their original condition, unworn, and with all tags attached. Please note that for hygiene reasons, underwear cannot be returned unless faulty.
How should I care for my Baserange garments?
To ensure longevity and minimize environmental impact, we recommend washing at low temperatures and air drying. Specific care instructions for organic cotton, silk, and wool are found on each garment's internal label.
What sustainable materials do you use?
We prioritize natural and recycled fibers, including GOTS-certified organic cotton, linen, recycled wool, and silk. Our production focuses on minimizing water usage and avoiding harmful chemicals.
How do I determine my size?
Our garments are designed for comfort and ease. You can find a detailed size guide on each product page to help you choose the best fit based on your body measurements.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna or Apple Pay depending on your shipping country.