Returns & Exchanges
At Baserange, we value the longevity of our garments and want you to be fully satisfied with your purchase. If you are not happy with your order, items can be returned or exchanged within 14 days of receipt, provided they are in their original, unworn condition with all tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack the items in their original packaging, ensuring that all hygiene seals are intact and the garments are protected during transit.
Ship the Items
Attach the provided pre-paid shipping label to your package and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our warehouse team has inspected the returned goods, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing